Refunds and cancellations

Cancel a subscription

Sign in to Ligbit, open Pricing and billing, and choose Manage billing. You can also use the management link in your Paddle receipt. A scheduled cancellation normally keeps Unlimited access until the end of the current paid period. The billing portal shows the effective date.

Request a refund

Purchases are generally non-refundable and non-exchangeable unless applicable law requires otherwise. Ligbit does not offer an additional voluntary refund promise. Paddle may grant a refund at its discretion or when a statutory right applies, as described in Paddle’s Refund Policy.

To make a request, use the link in your Paddle receipt, the Paddle customer portal, or Paddle buyer support. If a refund ends your subscription, Unlimited access ends when Ligbit receives Paddle’s updated subscription status.

Questions about access

If you have a Paddle receipt but your Ligbit account does not show Unlimited access, email support@ligbit.com from the address you used at checkout.